SAN DIEGO—San Diego native and Occidental College graduate Amanda Caperino has been named customer service manager of San Diego Sunset Vacation Rentals, announced President Will Holland.
“As our business has grown, we have found it necessary to hire a qualified, motivated person to handle customer service,” said Holland in making the announcement. “We have built our business on providing the best service in the local vacation rental industry, and Amanda will help us continue to achieve that goal.”
Caperino, who holds a Bachelor of Arts degree in psychology, has previous experience in customer service as manager of a Cold Stone Creamery. “I see this as an opportunity to be on the ground floor of a fast-growing, outstanding company,” she said. “It is really great that they started with only two properties three years ago and now manage more than 50. They have become a major force in the local vacation rental industry and I am excited that I will be a part of their continued growth.”
According to Holland, Caperino will be in charge of the day-to-day contact with guests and owners. “Her great people skills will go a long way toward ensuring our guests and owners have the best possible experience.”
Caperino started at Cold Stone at the age of 16 and worked her way up to manager, where she dealt with customer relations and handled every aspect of running a business, from bookkeeping and employee management, to ensuring customer satisfaction.
“We are very excited that Caperino chose San Diego Sunset and will be a part of our continued growth in the vacation rental market,” Holland said.
by Suzanne M. Perez